Embassy Exxon

  • 3.8 of 5 stars
3 reviews

1601 Wisconsin Ave NW, Washington, DC 20007, us

(202) 333-0538

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
3.7/5
They are competent
4.7/5
Their repair price is reasonable
2.7/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
3.0/5
They are always honest
3.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Feb 13, 1999
i took my 90 mitsubishi galant to embassy after all of the power steering fluid poured out of the thing. jon looked at the car immediately (jon is the manager). it turned out that the rack & pinion steering had rusted out. now, the mechanic noted that he could do a quick fix of a part of the r&p; i only learned this in chatting with another mechanic who was hanging around. jon tried to push a whole re-conditioned r&p, which he backed down from when i told him what one of his mechanics told me. but he was good-natured about the whole thing and they tried to put the fix-it on. ultimately, that just didn't work and i paid $90 for nothin. i don't really mind this since, after a little urging, they were at least willing to try a $90 repair (as opposed to the $900 jon eventually suggested for a full r&p). i think this $900 was an inflated price as i was able to get the job done elsewhere for $700. i would go back to these guys for small things cuz i think they've got good mechanics. jon is helpful, but he's a bit of a hustler.
Jan 10, 2001
couple of pretty good experiences: they saved me about a grand by hammering out a dent and putting in a new taillight when the dealership wanted to replace the whole rear panel for about $1200. They also gave me good advice on passing inspection and didn't try to scam me for extra repairs. I've found them to be very upfront and pretty good about not trying to push higher-cost options. The manager, Jon, knows his stuff and I haven't had any problems with things he's repaired so far.
Apr 16, 2007
Take a 1999 Saab with a broken back window (not broken broken, but rather the window had come off the tracks of the electric motor and wouldn't go up). They charged me $90 for a diagnosis that getting the part from Saab would cost $500 and then another $200 for labor to install. Since I was soon to sell the car, I said thanks but no thanks. I think their pricing is inflated and I agree with the other commenter who said they're kind of hustlers. But as mechanics go, they're probably fairly competent and they're in a great location.

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