Lee's Auto Service

  • 4.6 of 5 stars
27 reviews

3315 8th St Ne, Washington, DC 20017, us

(202) 526-4443

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.7/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.6/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
3.8/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Apr 18, 1998
Recently I took my 1992 Taurus to a Ford dealer for analysis of what's wrong with it's engine (the check engine light kept coming on) and the suspension system. The mechanic called me and told me that I needed a new head gasket plus extras (over $2500) and about $1000 for suspension system). I decided to get a second opinion and took the car to Lee's. He called and told me that I didn't have a blown head gasket, I needed a new radiator. He put that in for $350 (plus later 2 new ty-rods (sic?)and new brakes--about $400, my car runs great! My boss goes there all the time and has been so happy. They are cheaper and they don't do work that isn't necessary.
Nov 07, 2011
Feb 04, 2009
I have taken our cars to Tony for 30 years. He is unfailingly honest and super ethical. He won't charge until a problem is solved and then his rates are incredibly reasonable.
May 13, 2004
I took my car in to Lee's for a state inspection and emissions test soon after moving to Northern Virginia. By the way, I disagree wholeheartedly with the state's policy of having private companies evaluate a car's certification (read: conflict of interest). I am from Wisconsin where state emissions inspections are done by the state in state owned facilities (the person who fails/passes your car isn't even remotely involved in fixing it). Back to the point, my car failed the emissions test and Lee informed me that a $500.00 catalytic converter would do the trick. Shame on me, I believed him. A few days later another mechanic suggested a $150.00 solution which would have fixed the problem. I don't know who to believe, but some honest, unbiased advice would have been appreciated.
Nov 07, 2011
Nov 30, 2004
I have take both my 1992 Saturn and my 1995 Tracker there ever since I moved to DC and have been nothing but satisfied with the service I have recevied at Lee's Auto. Tony is very straight forward and will go the extra mile to inform you of other potential problems to look out for in the future w/ your car. The Lee's have made getting our cars repaired as quick, inexpensive and painless as possible. Cudos to Tony and all the guys at Lee's!!!!
Feb 04, 2009
One time when the car had been tuned up and then wouldn't start the next day, the owner of the service shop made a house call, repaired the problem, and made no charge.
Jan 05, 2005
No one likes to have car trouble. But I actually enjoy taking my car in to Lee's. They are courteous, professional, and really seem to care about doing a good job. They'll tell you if you can get away with not doing a particular service and always give me the impression that they're trying to save me money. Unheard of! My only complaint is that word is out and they're often so busy that it takes days to get my car back.
Feb 04, 2009
Tony Lee, who runs and owns the shop, is great, very friendly, informative, and exceedingly honest. They do good work there, and I've never left feeling worried that I was taken advantage of. In fact, they'll more commonly not do work you requested if they think it's unnecessary. The only significant downside to this shop is that they don't regularly call to give updates. Most of the time I've had to call to see if my car is ready, but that's a small price to pay for good, honest work. Also, they're a small shop and quite busy, so if you're not in the door by 8 a.m., your car might not get worked on that day. Finally, it's a no-frills place, no fancy waiting room or computerized records of your car's service, just a small office off the garage and a lot of grease monkeys. It is right by the Metro though, and the prices are quite reasonable.
Aug 12, 2005
  • N/A
For a repair shop in an urban setting, I was impressed and will continue to visit them when necessary.

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