Mad Hatter Mufflers & Brakes

  • 4.8 of 5 stars
2 reviews

176 Queen St, Southington, CT 06489, us

(860) 628-8888

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Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.5/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Aug 22, 2008
My 2000 VW Passat Wagon had a flexible, braided exhaust joint that had worn out. I debated fixing it myself, but exhaust work without a lift didn't sound like a fun sunday afternoon to me. I checked on the price of that parts, and had a little sticker shock. Replacing the exhaust piece would have been over $500. I figured a good shop could just cut the piece out and weld a new one in, and that's exactly what the folks at Mad Hatter said they would do. They didn't try to sell me a new exhaust and the repair ended up costing less than $200. I was quite pleased.
Jan 02, 2011
always fair and honest

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