Sullivan's Service Center

  • 5.0 of 5 stars
1 reviews

270 Hamilton Ave, Norwich, CT 06360, us

(860) 889-1710

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Website URL: 

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Hours
 
Specialties
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Nov 30, 2006
About 15 years ago and heard about this place from some local old timers. The shop I believe was passed on to the son from the father who established it. I tell everyone in and around town to go to this place. They are great at working in an emergency even if they are booked (they'll stay late, work the weekend). They're good at letting you know if something else needs addressed right away or it can wait. They are good at showing you the old parts to explain the problem if you ask. I think of them as friends but the only time I see them is when a vehicle has to go in the shop. They have stopped doing major repairs (installing rebuilt engines, etc) because they have more and more clients.

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