A -1 Transmission

  • 4.9 of 5 stars
2 reviews

180 Connecticut Ave, Norwalk, CT 06854, us

(203) 855-1175

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Hours
 
Specialties
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.5/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Nov 01, 2004
John and Alan have been taking care of our cars for years. 2.5 years ago they put a Chrysler rebuilt transmission in our '93 Dodge Caravan. After a few months there was a problem. They explained the problem was a computer control card that was outside the transmission. They happened to have an old one kicking around and installed it without any charge. A year later the trans went out again. I was told the differential part of the transmission was degraded but they serviced the transmission and told me they had no idea how long the transmission would last. I barely made it home and decided to junk the car. A day later one of the owners called to ask how the car was doing and offered to refund my money for the servicing. A day later the check arrived in the mail. When was the last time your mechanic called to ask how things worked out?
Dec 12, 2011
  • ero
I got their names (Allen and Grant) via Car Talk and was not disappointed. They quoted about 20% less than my local Ford Dealer and took the job on as soon as the car was delivered. They were always easy to speak with and took the time to show me the problem -- showing me the situation right inside the transmission case. No fooling around. In the end they invited me to bring the car back (after I had put it on the road for a while) just to check it out. Very happy to date.

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