Vuolo Auto Sales Service

  • 4.8 of 5 stars
1 reviews

83 Middletown Ave, North Haven, CT 06473, us

(203) 787-3646

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
N/A
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Apr 08, 2012
  • robinsflying
Had a problem that the dealership diagnosed as being an expensive fix. Tony looked at the part and insisted that it was fine. I asked the dealership to check it more closely but after a second diagnostic test they made me change it anyway saying just condescendingly enough to be irksome that Tony didn't have their level of diagnostic tools. Turns out Tony was correct. He had my car several times, never asked me for a dime over more than a month until we figured out what the issue was (loose wire) and when he did charge me I still didn't feel like I had paid enough for the work he did. I paid several hundred dollars less than I would have paid the dealership that had to do a serious mea culpa after all was said and done. Tony took the time to get to the bottom of the problem to save me money and clearly explained to me (not at all condescendingly) what he was seeing all along the process. I had little interaction with his mechanics but whenever I did they were attentive and polite.

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