Automotive Connection (AAA Approved facility / warranty = 18 months or 18,000 miles)

  • 4.9 of 5 stars
5 reviews

175 Newington Avenue, New Britain, CT 06051, us

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Jan 25, 2007
I have been soley trusting these guys with my cars for 14 years, way back to their previous location, when the business was owned by the current owner's father. I'm a woman and they are very straightforward, honest and fair with me. They also have a Polish speaking mechanic which is great! I also bought a used car from them which is a super extra perk.
May 23, 2006
I have been going to Automotive Connection for four years. They are conveniant, honest, and completely competent. I love these guys.
Oct 27, 2007
I went to Automotive Connection after reading review on this website. My Power steering fluid was leaking almost as fast as I could replace it. They replaced the hoses that were leading to the power steering engine (for lack of a better work). They could have easily told me that because I had been driving around without proper fluid levels, the steering was very hard due to the leaky fluid, that they had to replace the power steering itself. But fortunately, they fixed what was broken and did not take me for a ride. They were very good about keeping me informed and updated. It has been three months since the repair and I am completely satisfied. As the icing on the cake they vacuumed my front bucket seats and the floor area around them.
May 23, 2008
We were on vacation in the area and our air conditioning quit working. These guys were kind enough to get an out of town family in right away and get us back on the road. They also pointed out another minor repair needed, but then said "it can wait untill you get home to your regular mechanic". Is that honesty or what? If I lived in the arae, I would go there for everything.
Jun 05, 2008
These guys and girls are the greatest!I am a professional and a mom that is very busy all the time.They make auto service easy by providing me with a free loaner car when I need my car serviced. They also take the time to explain my needed service so I can understand completely what they are talking about. Once they even emailed me a photo of my cars brakes so I could see for myself.

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