Stay Tuned Automotive (Santa Clara, CA) Mechanic(s): Carlos & Robert
555 Saratoga Avenue , Santa Clara, CA 95050 (408) 261-9195
Features and Specialties:

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Survey results:

They are always honest
They are competent
The repair price is always reasonable
They fix the problem the first time
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They treat male and female customers in the same manner
They are near public transportation (or provide loaners, shuttle bus, rides as needed)

Reviewers Comments:

I used to do the work on my own car, but found that these guys ALWAYS do a better job, faster, and cheaper than I can. I know they treat their female customers well, because my wife trusts them, and they have gained the confidence and trust of the little-old-lady-next-door. These guys are honest, thorough, and friendly. They are willing to take the time necessary to answer questions. Their shop is comfortable, clean and convenient.

I liked the fact that they took the time to explain exactly what they were doing and why it was needed. They worked on A/C and did a good job. Their hourly rates are quite high. I guess you can get a better deal if you shop around, but the work here is quite good.

Stay Tuned is a great shop! After reading the Clik & Clak book, I was convinced my struts needed replacing. For a mere $10, Stay Tuned told me my struts were fine! They could have suckered me into spending hundreds of dollars but didn't! They have always treated me in a professional manner. The work gets done right at a reasonable price, I could not ask for more. I moved away from this neighborhood and I miss Stay Tuned.

Carlos is very patient and willing to explain what needs to be done, why, and how the part works in the first place. He has a good sense of humor and doesn't "talk down" to a non-automotive person who happens to be female. He treats my husband, who is also a non-car person, the same way. Staytuned is fast and they always follow through. It's a relief to take my car to a place where I don't feel like I'm going to be taken advantage of just by driving on the property.

i love the honesty & thoroughness i get every time i go in. i can trust these guys.

Took my car to Staytuned today for the first time, expecting to have to pay for transmission work. I finished the day paying $85 total in labor for the diagnosis and installation of a new starter (plus part cost of starter). Carlos gave me options of different starters I could have installed dependng on how much I wanted to spend. I made the appt. yesterday, brought it in this morning, and he diagnosed the problem, acquired the part and had it installed by 2:00. Good communication throughout the day. I'll definitely go back.

My daughter is in school in San Jose, too far from home for me to respond to the "hey dad" my car etc etc. The guys at Stay Tuned have always been able to handle the problem quickly and efficiently and been willing to explain and keep me informed along the way.

went here for a 2nd opinion after getting bad vibes from a different shop. glad i did. these guys where straight-forward, not trying to charge for more work than needed, but also telling me that certain things will eventually need to be done - so they are not/less b.s.ing about it all than some other shops i've been to! i'm going back to these folks again.

THe car died on the freeway. At first we thought it was just the timing belt. Boy were we mistaken. It seems Kia motors have a notorious problem with the pistons shooting straight up and sometimes out killing the motor. We brought it to the guys at Stay Tuned Automotive. They helped up get a tow and even showed us the damage that had been done to the engine. The guys there had a hard time finding an engine as it seems they don't make new engines for the Kia Rio. But with some determination they found us one. And in no time flat we had the car back and running. Thanks guys!!

The guys at Stay Tuned are great! Had various repairs and maintenance done there: new rear drum brakes (where they spotted shoddy work by Sears), two motor mount replacements and smog checks. Carlos is very knowledgeable and directly honest about car evaluations and repair/work options. He runs the shop in a fair and quick manner, Stay Tuned is highly recommended for any basic or even complicated car repairs. They are great!

I went to the dealership for an oil change, and they came up with a whole laundry list of repairs for my car that, as far as I knew, didn't have any issues. I then went to "Stay Tuned", and they HONESTLY assessed everything, looked at my car, and determined nothing was wrong with the vehicle. They also didn't charge me anything. I will definitely go back. They are honest and know what they're doing!

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