Joe's VW (Dedham, MA)
8 Ames Street , Dedham, MA 02026 781-329-2388
Features and Specialties:

Please send us any corrections or additions to the above information. If you have experience with this shop, please add your own review!

Survey results:

They are always honest
They are competent
The repair price is always reasonable
They fix the problem the first time
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They treat male and female customers in the same manner
They are near public transportation (or provide loaners, shuttle bus, rides as needed)

Reviewers Comments:

Joe and his employees are the best. Always professional , always helpful and very good mechanics. Joe has worked on all our family cars (all VW) and has kept them all running and in top shape. One time one of our cars was towed to the wrong repair shop and we were charged $2000 for the work. Upon discussion with Joe, he actually got in the car and drove it to the other shop and asked the other mechanic to go over the bill. When all was said and done, Joe got the $2000 bill down to about $1000. He confronted this other "mechanic crook" and got us our money back. Being an all woman family, he was a fantastic help with this type of situation. I think the other guy saw an "older woman" come in and took advantage. Joe would never do that. Great guy, great shop, great service.

Joe and crew, The Passat ran great all day after I left this a.m. Ran it to Brockton and back home tonight smooth as could be. I am confident all is well and am very pleased with the fine work that was done at a very good price. (plus the extras of a few bulbs and the antifreeze exchange- red carpet treatment!) I wanted you all to know really I am very, very pleased and impressed with your knowledge and skill. Thanks for checking me out this am and reassuring me

I have a 1999 Jetta and have been without A/C for five years. When it stopped working, I took it to the dealer, and they wanted more than 1K to replace the compressor. I decided I could live without the A/C. After this heat wave of a summer, I decided to finally get it fixed. I live near Joe's and have always planned on visiting when I needed something fixed. I stopped in on a Friday late afternoon. Joe told me to come back the next day, Saturday, around 11am. I showed up, and he tested a number of things and decided that the compressor was indeed the problem. He found a used one and replaced it that day. The final bill was $414. I am very grateful for stopping in and amazed that he spent his Saturday fixing my car so I could have it for work on Monday. Joe was very honest and explained everything to me. He also told me that I had another problem that might cause my car to fail inspection. However, he hooked my car up to the machine and showed me that I still pass inspection. He told me to come by before I get it inspected, and he will make sure it will pass. It was great to have him go through the trouble of determining whether I should replace a part rather than insisting on it. I am very impressed with Joe and his business. It is easy to see why he is always busy! I won't hesitate to take my Jetta to Joe as soon as I need to!

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