Larsen's Auto Repair (Olympia, WA)
310 South Bay Road NE - Suite G , Olympia, WA 98506 (360) 352-7065
Features and Specialties: Reminds you when routine maintenance is needed ,Has ASE certified mechanics ,Guarantees all work for at least 1 month or 1000 miles ,Guarantees all work for at least 1 month or 1000 miles 2,Happily gives binding estimates Mazda

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Survey results:

They are always honest
They are competent
The repair price is always reasonable
They fix the problem the first time
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They treat male and female customers in the same manner
They are near public transportation (or provide loaners, shuttle bus, rides as needed)

Reviewers Comments:

I do some auto work on my own cars but, I do not have a full blown auto shop. Also I am not a journyman mechanic by any means.I am a guy that was first introduced to Larson Enterprise by a happy-co worker female. Most important thing to me about any auto shop is that they be honest. I beleive Larson enterprise is an honest shop. I bought a nice type 1 Mazda RX-7 which they worked on. Later I bought a nicer Mazda type 2 RX-7 convertable and they work on it infact, they are the only ones that put there hands on it besides me. They have also recently worked on my 1987 suberue gl sedan. Matt and larson Enterprises has gone beyond what is comon in auto repair and they keep it that way. Oh by the way I once had a problem with a job thay did and Matt took care of it promptly. I dont know what you can ask for more from this shop. they are pretty fair kinda people to do buisiness with.

This is a great place to get your car repair. My 92 Miata has over 375,000 miles on it and I only bring it to Larsen for repairs. They are always polite and accommodating. Matt and the rest of the team take the time to explain what is wrong and what your options are. If they don't think its worth the money to repair it, they will tell you that. The first time, I took my Miata in to Larsen (based on comments here in this website), they fixed what I wanted and told me the front brakes should probably be replaced in the near future. I said I would do that next time. Due to unforeseen circumstances, I was not able to pick the car up until the next day. When I did, Matt had replaced the front brakes because the car didn't sound right to him. I said fine, how much more do I owe? Matt's reply was nothing since I had not wanted to replace the front brakes until next time and they did it anyway, it would be no charge. I have found over the last four years I have brought my car in for servicing and repair, this is typical. I highly recommend Larsen Enterprises.

I've been a happy customer of Larsen Enterprises for the past 17 years. It would take to long to describe all the reasons why, but here's an example. The first time I used them I'd taken my recently purchased used Mazda to the dealer for what I hoped was a repair covered by the expensive extended warranty. I found out that though the parts were covered, the connecting wires were not - and that's what needed repairing. In disgust I had it towed to a place I didn't know that said it specialized in Japanese built cars - Larsen. Matthew crimped the wire connecting the cellanoid to the starter, fixing the problem. I asked "How much?" he said "For what?". Over the years I have referred many people to this shop, because they are honest, reasonably priced, and very competent. They never talk down to me because I'm female and always take time to make sure I understand my options. Not long after, I got them on a preferred vendor list for the program I worked for for many years. I worked with low income people, helping them get training and jobs. As part of this, the program sometimes paid for repairs to their cars, so they could get to training or work. Since our clients usually drove beaters, they could always use lots of expensive mechanical work, but because of limited budgets we only wanted to pay for enough to keep them on the road safely. Many shops seemed to see our folks coming, catch a whiff of government money, and try to take advantage, detailing expensive and often unneccessary repairs in the estimates they submitted, and in some cases doing substandard work or once, not even doing the work we paid them for. But not Larsen. They treated these people respectfully, just like other customers, and they always worked with me to find the least expensive viable plan. They were honest with me if there wasn't any, too, when they could easily have just done the work and got paid. I recently moved to California to take another job. But I haven't found a shop to compare. I hope to drive up later this month to visit family, and my plan is to see if they can give my car its 30K tune up while I'm there.

I have dealt with this shop a couple of times and so far they have charged me a total of $0 dollars for their troubles. The first time I had a Camry with an oil leak. They took a look at it which I know took them at least a half hour labor, and explained what the problem was (I already had a good guess but they confirmed it). They gave me several options, which they explained in detail. They supported me when I chose the option of doing nothing and just getting rid of the car. In fact they even called me back a few weeks later when they found another customer who was interested in buying the car despite the problem that they had diagnosed (I had since donated it to charity via Car Talk's web site). The second time I dealt with them I told them the problem over the phone and the guy explained to me exactly how I could fix it myself without even bringing the car in. Of course if I wanted help, they would be happy to do that too. Talking to them, they are very honest and happy to answer all your questions.

I love this place! I'd read their reviews here and had been planning on calling them to get my '98 Civic in to them for a long needed check-up. However, my car forced my hand sooner that I'd planned. Late one night, my car went poof (white smoke billowing everywhere, shaking and lurching). The next morning I called Larsen's and explained what had happened and asked if I could have it towed in. (I'd never been there or talked to them before.) Come on in, they said, you don't even need to come in with the car. We'll let you know when the tow truck drops it off and then call you again when we've had a chance to look at it and have an estimate. The car got to them a little before noon. By 3 pm, I'd had my estimate, and by 3 pm the next day I had my car back in excellent running order and for less than the estimate! I've found my new mechanic. As a woman, I'm very hesitant about being taken by a mechanic. As a car owner who hasn't been as good to her car as I should, I dread the guilt trip and extras a mechanic can add. Larsen's did nothing of the sort. 5 pages of part and labor (including a timing belt change) for less than my last mechanic charged for a timing belt change alone. If you have a car that needs any work or just regular maintenance, bring it to Larsen's - you won't be sorry!

They have worked on our cars for years and they are always straight forward and honest. They never try and sell us stuff we don't need. They also have worked on my elderly parents autos for years and treat them with the greatest of respect.

We are a collision repair facility, and we use Larson's on a regular basis for diagnostic and alignments. All of their personnel have a can-do attitude and are very professional. Would highly recommend their services to anyone!!

This is the best shop around. Honest, reasonably priced, respectful.... Best I have ever worked with in over 40 years.

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