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Moss Motors
(San Francisco, CA)

I Second That!
1358 Valencia Street ,
San Francisco, CA 94110
(415) 648-1611
Features and Specialties: Keeps track of your cars repair history for you ,Road tests vehicles when appropriate ,Happily gives binding estimates

Volkswagen

Please send us any corrections or additions to the above information. If you have experience with this shop, please add your own review!

Survey results:

legend to bar charts
They are always honest 5.0 on scale of 1-5
They are competent 5.0 on scale of 1-5
The repair price is always reasonable 3.0 on scale of 1-5
They fix the problem the first time 4.0 on scale of 1-5
They complete the work in a timely manner 5.0 on scale of 1-5
They respond well when they screw something up 5.0 on scale of 1-5
They take the time to explain the problems and necessary repairs 5.0 on scale of 1-5
The shop is located in a safe neighborhood 5.0 on scale of 1-5
The hours of operation are convenient for customers 5.0 on scale of 1-5
They treat male and female customers in the same manner 5.0 on scale of 1-5
They are near public transportation (or provide loaners, shuttle bus, rides as needed) 5.0

Reviewers Comments:

Extremely thorough and professional. They are great guys.

--reviewer #50308, 2003


I've taken my cars to Moss Motors for years and have been extremely pleased with the service I receive. They are the best VW shop I know in the Bay Area.

--reviewer #53658, 2004


i LOVE moss motors. they were always extremely honest and helpful and informative. i'd still go there but my little jetta died through no fault of their's and now i have a car that they don't service. but they were awesome.

--reviewer #61376, 2004


They are great. Very honest, direct and good. I was in a bind and they really helped me.

--reviewer #63457, 2005


Now that the warranty has expired on my GTI, I have found the shop that's going to take care of my car as long as I have it. Small shop, no BS & about a block from BART. Charlotte, the woman you make your appointment with, deal with and pay is wonderful and not at all like the "Would you like a rose?" automatons at the SF dealer, Royal Motors. I'm very happy to have found this shop. And I found it here.

--reviewer #72779, 2005


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