J E Robison Service (Springfield, MA)
347 Page Blvd. , Springfield, MA 01104 (413) 785-1665
Features and Specialties: Offers loaner cars ,Keeps track of your cars repair history for you ,Reminds you when routine maintenance is needed ,Has ASE certified mechanics ,Guarantees all work for at least 1 month or 1000 miles 2,Road tests vehicles when appropriate Alfa Romeo, Aston Martin, Austin, Austin Healey, BMW, Bentley, Citroen, Daimler, De Tomasa, Ferrari, Jaguar, Jensen, Lamborghini, Land Rover, Lexus, Lotus, MG, Maserati, Mercedes Benz, Porsche, Range Rover, Rolls Royce, Rover, Saab, Triumph

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Survey results:

They are always honest
They are competent
The repair price is always reasonable
They fix the problem the first time
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They treat male and female customers in the same manner
They are near public transportation (or provide loaners, shuttle bus, rides as needed)

Reviewers Comments:

They fix a lot of the high end cars in the Springfield area.

My experience with this shop is that they are honest, helpful and passionate about the work they do. They far surpassed my expectations. Highly recommended.

I've purchased two cars from John and had him work on a number of different vehicles. He was fair to deal with and provides especially good service for those makes he specializes in. Not cheap, but I feel like I can trust his work.

they are really good and stuff!!!!!!

They fix most of the Land Rovers in this area

John Robison is a very bright, honest and meticulous man who hires good people. I've brought him my Range Rover 4.6 HSE for about 4 years. It's a 40 mile drive from my home and well worth it. His mechanics are thorough, and I believe very honest as well. They do advise me of maintenance that might be coming up down the road, but they NEVER try a hard sell. This shop is known by Rover owners up and down the East Coast and for good reason. They keep my 10-year old Rover running great. Highly recommended.

I started taking my Mini Cooper S to Robison after the warranty ended. They are a great shop! Honest, they listen, and take the time to explain things. They seem extremely knowledgable. I'd highly recommend them.

I will never have a dealer touch my cars again!!!

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