Kb Automotive

  • 4.9 of 5 stars
3 reviews

311 Broad St, Manchester, CT 06040, us

(860) 643-8844

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Website URL: 

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Hours
 
Specialties
Road tests vehicles when appropriate
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Jul 07, 2000
We discovered K-B when we took an old Volkswagen Rabbit to the local VW dealership (no longer in business) for a radiator problem and were told it needed a brand new radiator (no used parts allowed) and a ton of other work, including new engine mounts. The total price, of course, was astronomical. We went to K-B for a second opinion, and they were willing to install a used radiator for us. They also told us the engine mounts weren't really needed. We drove that car for several more years, with no cooling system problems -- and the engine didn't fall out once! From that time on, we've been hooked. And everything we have seen has reinforced our initial impression that these guys are honest, trustworthy mechanics. Since we don't really know that much about cars, trust is key.
Mar 16, 2001
i have dealt with k-b for over 10 years with me and my wifes cars and are very satisfied with their service. they willonly do repairs that are necessary and never without giving u a full description of the repair and the estimate.I recomend them to friends and relatives whenever they need service. they also have discounts for seniors and some businesses. i highly recomend k-b auto!
Apr 21, 2006
K-B is a good shop and they do good work. They are especially expert at fixing electrical issues. I have had to go back a few times after mechanical repairs, but they always stand behind their work and complete the jobs for free or for a reasonable price for additional work that was needed. They are always up front and willing to help limit the damage by prioritizing repairs. Did I mention they are really good people?

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