Antonino Acura

  • 2.8 of 5 stars
2 reviews

340 Gold Star Hwy, Groton, CT 06340, us

(860) 448-1299

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Hours
 
Specialties
Offers loaner cars
Keeps track of your cars repair history for you
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
3.5/5
Their repair price is reasonable
2.0/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
2.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
1.0/5
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
2.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Oct 16, 2001
The service department at this dealership is overpriced, has limited hours (8:00-4 M-F), and belies the high standard of customer service excellence I would expect of an "upscale" company like Acura. Taking my previous car (a Saturn) to the Saturn dealer for service was always a pleasant experience; the Acura dealer has a lot to learn from them.
Aug 21, 2003
1 repair ended up being more than 3 visits after damaged caused by repair tech doing the work again and again...

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