New Country Volkswagen of Greenwich

  • 1.7 of 5 stars
1 reviews

200 W Putnam Ave, Greenwich, CT 06830, us

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
1.0/5
They are competent
1.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
1.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
3.0/5
They are always honest
1.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
2.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Dec 02, 2011
  • Expat
I made the mistake of using the dealer I purchased my new VW GTi from to supply and fit winter tires. I ordered the tires and booked an appointment. When I arrived they had no record of my appointment. When they returned the car 3 hours later (for fitting tires!) they had damaged 3 of the alloy wheels. No appology was given, in fact the service manager was the rudest individual I have come across. Is it because VW offer 3 years 'free' servicing on their vehicles that dealers do not even attempt to offer good service? In fact the only thing they seem good at is bombarding me with emails telling me what exceptional service they offer.... exceptionally bad.

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