Jacobs Garage, Incorporated

  • 5.0 of 5 stars
2 reviews

34 Railroad St, Falls Village, CT 06031, us

(860) 824-5861

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Jul 19, 2007
Great mechanic. I've known them for years and they have never treated me poorly. Business has belonged to the same family for generations and will be inherited by their son. They know their cars.
Nov 02, 2008
Originally I went to this shop because one of the mechanics is a friend of the family. Once that mechanic retired I continued to go see Denny (Denny Jacobs is the owner with is wife) and the crew. They always gave the most honest and reasonably priced estimate, gave me rides to and fro or loaners if it was a longer repair. It is truly a small town shop with small town service. Denny goes out of his way - quite literally - for people. I have moved further away now, but if someone local messes something up with my car, I take it to Jacobs Garage to diagnose what went wrong and to fix it. Trust is the ultimate when you are missing your only car for any reason, and I trust them 100%. They have proven over the years to be the most reliable and honest shop I have found.

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