J & E Automotive

  • 3.5 of 5 stars
3 reviews

3801 Charlotte Ave, Metropolitan Government, TN 37209, us

(615) 297-2943

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
3.3/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
3.3/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
3.7/5
They treat male and female customers in the same manner
3.3/5
They are always honest
4.3/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
2.7/5
The hours of operation are convenient for customers
3.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jan 01, 2000
This shop is pretty good at some repairs (especially front end alignment, etc.), but terrible at others. I started out with plans for a simple valve adjustment on my Toyota Camry at about $200, jumped up to an estimate of $6-700 for a "complete valve job" and ended up with a $910 bill for a valve job that made the problem worse. After several return visits, they refused to do anything about either the work or the bill. Beware of these guys for engine repairs!
May 07, 2000
Jay is the owner/manager, and has always been both available and very helpful. There have been a few times when I've had to take one of the cars back (a VW camper and a Toyota Previa) afterwards, to set things right, and he has been very prompt and helpful about it. His honesty and competence and reliability have gotten him several large fleet contracts, but he still always has time for his old customers.
Jun 26, 2003
I've used this shop twice and have been very pleased. They have acted professionally, prices have been reasonable and I've felt confident in their work. They are much better than the 3 other shops I've used in Nashville.

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