J & C Auto Service

  • 4.7 of 5 stars
7 reviews

821 Ogden Ave, Downers Grove, IL 60515, us

(630) 968-9827

Email: 

Website URL: 

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Hours
 
Specialties
Keeps track of your cars repair history for you
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.6/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.2/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.3/5
Jul 12, 2000
The number of times I used them they did a good job, and by the way my son worked there while studying auto technology. And we got a small discount.
Nov 07, 2011
Jan 23, 2002
I am very particular about how my cars are worked on. I as a kid I fixed my own cars and rebuilt them so I am still reasonably knowledgable. I have used these guys for over 20 years and recommended them to others. I have found Joe & Chuck (the founders) and Joe Jr. their son to be completely honest. Sometimes I have to bring the car back for further work on the original problem, but they ALWAYS back up their work. These guys are really good. I recommended that my wife and kids have J&C work on their cars too.
Apr 09, 2002
The original owners (shop is now run by son/nephew of the original brothers) are legendary for their neighborliness as well as fair, honest hard work. As a female, I never felt any condescension from them - they always took time to explain in plain English what was needed. Went out of their way to find a cheaper fix (rebuilt part, junked part) when we had major work done. I was sorry to see Joe and Chuck retire but the next generation is definitely continuing with that excellent service. I have no reservations about recommending this outfit whatever. I hope to find equally trustworty mechanics when I move from Illinois in a few months.
Jan 26, 2005
Got to them by a recommendation and haven't regretted it since.
Apr 18, 2006
These guys are terrific! They are extremely reasonably priced and can work on all types of vehicles. I have had Chevy Blazer and Lexus ES300 for typical repairs. Generally, we have dropped off on Sunday PM threw keys in the slot with phone #. I converse on the phone and wife picks up. I have never met them but never had a problem and they have never "up sold" my wife nor delivered a different bill. It is just great having someone this reliable in the neighborhood.
Nov 07, 2011

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