J & B Automotive Service

  • 4.9 of 5 stars
2 reviews

4177 W Montrose Ave, Chicago, IL 60641, us

(773) 545-2202

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Sep 15, 2007
These guys are great, and totally honest. The last time we brought our old car in, they accidentally gave us an estimate for a much less expensive problem, but they honored the cheaper price while giving us the more expensive repair. Every time we bring the car in, we're sure they will tell us that it's no longer worth repairing, but they always manage to get it running again, and at a fair price!
Jun 19, 2010
How I found them? A friend, whose dad owned the parts shop next to them and is an avid car enthusiast; trustworthy, outstanding people. Why I'm writing to rave? After my mechanic-ex & I parted ways two years ago, I needed to find a shop for my 10 year old NEON that I love. J&B has worked on my baby first to perform usual maintenance, like oil & air filter changes to fixing 'baby' in order to pass his air emission failure and check to ensure my long road trip would be uneventful. Last week I came in for a long overdue oil change & lube job. Then just a week later after hearing squeaking & grinding for a couple of days ago- thought I ran over something that would work its way to the street, when I got into my car to head to work, baby screamed in the back right rear area. Called Eddie, the manager at J&B, who not only arranged someone to come & bring baby to the shop, but also got the kit necessary to repair the problem, fixed it that same day, and the price to fix it was so amazingly reasonable! This shop does not have frills but the mechanics know cars!!! Five stars IMHO.

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