Irvine Shell Service

  • 2.2 of 5 stars
1 reviews

4162 Trabuco Rd, Irvine, CA 92620, us

(949) 559-8780

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Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
2.0/5
They are competent
N/A
Their repair price is reasonable
1.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
N/A
They are always honest
2.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
1.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Sep 25, 2004
I was unhappy with the way they handled my smog check. I went in with a check engine light on and instead of notifying me of that, they went ahead and did the smog check knowing full well that the vehicle would fail on that alone. (The vehicle passed the emission test with flying colors.) After they failed me they said that the could put the light out for $79.00 and then come back for a retest and another smog test fee. I asked them why it costs $79.00 to plug in an OBDII scanner for a couple of minutes to reset the light, and they said that's what they charge. So I called around and got prices of $9.99 to $39.00 to reset the computer--(the $9.99 was with a $19.99 oil change.) However one of the mechanics I spoke to arranged for me to go to Kragen autoparts, under his name, and I picked up an OBDII scanner/resetter for $49.99 plus tax which was one half the shelf price. Needless to say, he will be getting all my work from now on. The code eventually revealed a loose gas cap, that is what caused the check engine light to come on.

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