Io Motors

  • 4.7 of 5 stars
8 reviews

2852 Soquel Ave, Santa Cruz, CA 95062, us

(831) 479-4777

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
4.8/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.8/5
They are always honest
4.9/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Apr 13, 2001
I've dealt with them for many years. While they're not the cheapest shop around, they do the things like change the brake, transmission, and cooling fluids, which make a lot of difference in the long-term reliability of the car. They also invest in both the equipment and training to keep the shop current with the cars they work on. Highly recommended.
Aug 30, 2001
They explained the issue(s) that they were going to look at and gave us two prices for both the best and worst case scenarios. Once the work was completed they printed out the bill that we had received a copy of... they looked it over again and actually changed it apologizing that the quoted price was mistakenly too high. I plan to use them for all my car care needs.
Nov 07, 2011
Jul 18, 2003
Art and the rest of the people who work there were incredibly nice and explained everything very clearly. He was extremely helpful and did his absolute best to save me money. He treated me with respect and fairness (I am female), I will definitely go back there in the future.
Jul 10, 2006
I have been taking my Toyotas/Lexus to Art for approximately 20 years and have never had a bad experience. Their technicians are well trained, their equipment is modern, the shop is neat, and the prices are fair (significantly less than the Lexus dealer). Art, Patty, and their staff are always courteous and efficient, and I have never had reason to question their integrity. I highly recommend The Car Care Center without reservation. Michael Abbett, Aptos
Jun 13, 2007
About a month ago, I needed a 30k mile tune up, and as I'm new to this area, I chose this mechanic based on the other Car Talk reviews. They gave me a loaner, explained the state of car once they'd looked it over, let me choose what I wanted to do, and did a fine job (I've had a month to see if anything seemed to be done wrong and all seems very good). The office/garage areas are unusually clean, so if you wait around for a repair or estimate you'll be comfortable.
Nov 07, 2011
Oct 06, 2009
Formerly named The Car Care Center. Lots of positive reviews under that name, too! Excellent, reliable, friendly, helpful. My partner and I both drive aging imports (he: '87 Toyota, I: '95 Honda) and count on Io Motors and their awesome staff to keep us going. I recently had an upsetting smog-check-related debacle and they were more than kind and really went above and beyond to help me out. For the record, it's not the cheapest shop around but prices are comparable with other *reliable* independent bay area repair shops.

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