Instant Lube

  • 5.0 of 5 stars
1 reviews

5121 W Western Ave, South Bend, IN 46619, us

(574) 233-6177

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Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Oct 19, 2004
Okay, they're not technically "mechanics." They specialize in oil changes. But, I've had such incredibly AWFUL expreriences with anyone auto-related in this area treating me like a stupid girl (which I'm not - I'm an electrical engineer, computer programmer, and would happily do my own repair work if I had the time), that I was both pleased, and darned near shocked to pieces that these guys talked to me like a normal human, and not some stupid girl (which I'm not - see previous parenthetical rant). They treated me with respect. I'd happily pay twice the price if I knew I was being treated respectfully and fairly, and not like a stupid girl (which I'm not). However, they charged a fair price, explained what they were doing without being condescending, and were just really nice guys. The two on duty were Bruno and Terry, though I would be perfectly happy dealing with anyone there.

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