Indian Trail Imports

  • 4.7 of 5 stars
2 reviews

1115 Waxhaw Indian Trail Rd, Indian Trail, NC 28079, us

(704) 821-8627

Email: 

Website URL: 

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Hours
 
Specialties
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Mar 03, 2007
Like most psychology majors, I'm broke. When my car breaks down, I try to fix it myself. This last breakdown, however, was beyond my abilities to fix (let's be honest, most are!) and I needed a mechanic I could trust to get it right the first time. Rod at Indian Trail Imports graciously walked me through the diagnosis (hole in the distributer and a blown valve cover gasket) and repair, and the techs had my 97 Saab out of the shop in two days. The car now runs like a champ! They even notified me of a service bulletin about a grounding problem, which they fixed for a nominal fee. Now, the automatic locks and sunroof both work again! I commend these guys for their professionalism, accessibility and timely service.
Apr 19, 2006
I get a feeling of of confidence and straight forward handling that is rare in my experience. Recently, while out of town, I had a problem with my Passat. I called this shop for advice. The owner recalled a service bulletin related to my problem. The service was performed by a VW dealer without charge although the vehicle is 5 years old with 97k miles. I am convinced that my car should the good care that this shop gave and that the information I brought to the dealer made everything go more smoothly.

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