Hook Tire & Svc Incorporated

  • 4.8 of 5 stars
1 reviews

14408 Statesville Rd, Huntersville,, NC 28078, us

(704) 875-3917

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Oct 08, 2007
I took my Escalade to another local shop for break repair twice in one week - the goober not only didn't fix it twice, but lied to my face. I stopped by Hook at the recommendation of some friends - what a great place. They didn't have the parts in stock but was able to get them quickly. They tested the car before accepting payment. The problem is solved and they have a cuatomer for as long as I live here. There is an Enterprise Auto Rental across the street and they do offer a Hook Customer discount. This may net be relevant to some people but I am a Chef - their business is like my kitchen, organized for work, CLEAN and orderly. This is important to me.

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