Hometown Auto Service

  • 4.5 of 5 stars
5 reviews

20315 Iberia Ave, Lakeville, MN 55044, us

(952) 469-3266

Email: 

Website URL: 

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Hours
 
Specialties
Offers loaner cars
Keeps track of your cars repair history for you
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
4.2/5
They are competent
4.2/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.2/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.2/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Nov 13, 2003
Don, the owner, Todd the General Manager and Jerry, the Service Manager are all friendly and knowledgable. They keep the customer informed about the progress of the repair. Loaners are available but sometimes difficult to get depending on the amount of work they have in the shop. Hometown Auto Service is a AAA approved repair shop. The waiting room and restrooms are kept very clean. I highly recommend Hometown Auto Service.
Apr 25, 2005
The service provided by Hometown auto is outstanding. The staff is friendly and knowledgable. When I need to have my vechicle towed to their shop, I called to tell them it was coming and that I would not be with it. They said they would check it out and get back to me. The problem was exactly what I expected. I authorized the repair via phone and it was done as agreed. On another occassion, I was not able to get the car during business hours. They left the invoice on the front seat (with the car locked) and allowed me to come back the next day to pay for the repairs. I highly recommend Hometown Auto in Lakeville, MN. I have been using them for years and not had any complaints.
Oct 14, 2005
Everyone at HomeTown Auto is very friendly. They take time to explains repairs and there is no pressure. The work is done timely and accurately. The labor charge is very competive. I would recommend the business to anyone in need or repairs, tires or just an honest opinion.
Mar 07, 2009
I really don't like going anywhere to get my car fixed. The only thing I hate more is a visit to the dentist and the sound of that drill. When I really need to get something fixed, Hometown is the place to go. Tim or Todd are great to work with. Todd makes the pain of repair easier to take. The service is exceptional the prices are fair, and they gave me a car to use while mine was getting fixed. I really like these guys! give them a try.
Jul 15, 2011
I had them replace my radiator hose when it burst. When winter arrived, I had no heat and had them take a look at it. Turns out they never put my thermostat back in, and then blamed me and wouldn't accept their mistake. I do not recommend this shop.

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