Golden Wrench Award
The latest winner of our Golden Wrench Award has barely heard of our lousy show. Which, come to think of it, is probably why he accepted an award from the likes of us in the first place. We can only assume he must not know of all the upstanding businesses we're ruined through our association.
Dick Kreuscher has a steady following of loyal customers in Storrs, Connecticut. He's been in the business a long time and has learned a thing or two about service. In our interview with Dick, he shares a few tricks of the trade with us: how to keep customers happy, three things that make for a great mechanic, the best cars to work on, and lots more.
Find out how Dick keeps the cars humming, his customers happy - and what made him kick a cranky customer to the curb... in our latest Car Talk Golden Wrench Interview.
Tom and Ray
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Read about past Golden Wrench Award winners