The latest winner of our Golden Wrench Award has barely heard of our lousy show. Which, come to think of it, is probably why he accepted an award from the likes of us in the first place. We can only assume he must not know of all the upstanding businesses we're ruined through our association.

Dick Kreuscher has a steady following of loyal customers in Storrs, Connecticut. He's been in the business a long time and has learned a thing or two about service. In our interview with Dick, he shares a few tricks of the trade with us: how to keep customers happy, three things that make for a great mechanic, the best cars to work on, and lots more.

Find out how Dick keeps the cars humming, his customers happy - and what made him kick a cranky customer to the curb... in our latest Car Talk Golden Wrench Interview.

Tom and Ray
Click and Clack, the Tappet Brothers




Read Car Talk's interview with Dick

Read Car Talk listener Peri Grenell's nomination
 


Nominate a mechanic you know
The Car Talk Golden Wrench Award is given from time to time to a mechanic who demonstrates the highest levels of skill, the greatest amount of decency and personal integrity, and the willingness to go the extra mile for his customers.

Know someone deserving? Nominate them!


Read about past Golden Wrench Award winners

Conover's Auto Repair

Palumbo's Automotive Unlimited

Wagner Garage

Pete DeBevers, Head Mechanic and Instructor
at Edison Technical High School


Peak Auto Service