
April 2000
Dear Tom and Ray:
While having my 1996 Toyota Camry (45,000 miles) serviced recently, the service technician handed me a brochure and told me it was time to have my engine flushed
(to the tune of $129) by something called the Bilstein R-2000 Engine Flush System. I politely declined, saying I would consider it next time. The brochure says it should
be done every 12,000 miles. In my 30 years (and my husband's 30-plus years) of driving, neither of us has ever heard of such a recommendation. Is this the latest
attempt by dealers to "extort" more money from we unsuspecting drivers? Is such an engine cleansing REALLY necessary? I would appreciate your comments, please. --
Marilyn
Tom: I suspect this device is known around the dealership as the Bilstein R-2000 Wallet Flush System. And, in fact, my brother has already called Bilstein about leasing
one.
Ray: What this thing does is pump a heated solvent through your engine, presumably to wash away any sludge that's built up on the valves, rings or other engine
components.
Tom: And it's really quite unnecessary. Particularly for a car with only 45,000 miles on it. Changing the oil serves the same purpose -- de-sludgification, if you will --
and if you change the oil every 5,000 or 7,500 miles, you shouldn't HAVE any significant sludge that needs to be washed out.
Ray: While it's possible that such cleaning may help the engine last longer, the engine on a Toyota Camry should easily last 150,000 miles without flushing. And if you
followed the advice in the brochure and flushed the engine every 12,000 miles, you'd spend $1,600 on engine flushes in 150,000 miles. That's almost enough to buy a
rebuilt engine!
Tom: This is what's known in the business as a "profit center." Something the garage can use to beef up the amount each person spends per visit. So unless you've got a
very old car, and are trying to solve a specific, sludge- or carbon-related-problem, I'd skip the R-2000.
What's the best way to warm up your engine in the morning? Find out by ordering Tom and Ray's pamphlet "Ten Ways You May Be Ruining Your Car Without Even Knowing It!" To order, send (check or money order) to Ruin, P.O. Box 536475, Orlando, FL 32853-6475. You can also order online.
© 2000 by Tom and Ray Magliozzi and Doug
Berman Distributed by King Features Syndicate, Inc.
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