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Car Talk Columns

July 1996


Dear Tom and Ray:

I recently needed a new alternator for my Chevy. When I [yellowcar2.gif] asked about getting a "rebuilt" alternator, it was recommended that I purchase a "remanufactured" alternator instead. There is a substantial price difference (the remanufactured one is more expensive). Are there any other differences, other than the extended warranty on the remanufactured? Or, is this just a way to get more money for the same old thing by using a "new and improved" name? -- Jean

Ray: Even though "remanufacturing" sounds like a far more thorough process, it's actually exactly the same as "rebuilding." The terms are interchangeable, Jean. But that doesn't necessarily mean the two products are.

Tom: According to Scott Parker of the Automotive Parts Rebuilders Association, a "rebuilt" or "remanufactured" part is one that has been disassembled, cleaned, examined for what parts need to be replaced, fitted with those parts, and reassembled. And if the final product meets or exceeds original specifications for the product, the APRA considers it "rebuilt" or "remanufactured."

Ray: Now, that doesn't mean that all rebuilders or remanufacturers use that process, or that every part called "rebuilt" or "remanufactured" meets or exceeds ANYTHING. Like any other product you buy, some are well-made, and some are cheap junk. And how do you know the difference? You make an educated guess based on price, warranty and most important, reputation.

Tom: Your mechanic should be able to tell you about the reputation of a given rebuilder or remanufacturer. He's probably put their parts in other people's cars and knows what their failure rate has been.

Ray: Price, all by itself, doesn't tell you much. But in more cases than not, you get what you pay for. So if a deal sounds too good to be true, there's probably a good reason for it. An especially cheap part may have been shoddily rebuilt, rebuilt with inferior parts, or simply spray-painted and stuck in a box.

Tom: And the length of warranty tells you something about how much confidence the rebuilder or remanufacturer has in his part. It tells you how long he's willing to stand behind the product and replace it if it fails.

Ray: So if I were you, Jean, in this case, I'd lean toward the "remanufactured" alternator. Not because the name is more impressive, but because I'm skeptical of a cheap price and a "5/50" type of warranty (five minutes or 50 feet from the garage entrance).

Tom: Just make sure your mechanic will also do the REPLACING under the warranty. It doesn't do you that much good if your "remanufactured" alternator dies, and your mechanic simply hands you a new one and says, "Here you go; it's covered by warranty ... the installation instructions are in the box."


It's NEVER cheaper in the long run to buy a new car. Want proof? Order Tom and Ray's pamphlet How to Buy a Used Car: Things That Detroit and Tokyo Don't Want You to Know. To order, send (check or money order) to Ruin, P.O. Box 536475, Orlando, FL 32853-6475. You can also order online.


© 1996 by Tom and Ray Magliozzi and Doug Berman Distributed by King Features Syndicate, Inc.

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