The engine in Ken's 2004 Chevrolet Suburban keeps blowing spark plugs. He wonders what he and his mechanic have been doing wrong. Tom and Ray demonstrate the art of breaking bad news gently, right here.
The carburetor on Hali's '68 Chevy pickup truck is spewing gas, but she can't find a mechanic who can help. The oldest mechanic she knows advised her to tap it with a hammer (which fixed the gas leak) but is officially retired, so can't help her rebuild the carburetor herself as she had hoped. Read Tom and Ray's suggestions for Hali, right here.