Summers Auto Repair

  • 5.0 of 5 stars
3 reviews

1405 E Lincoln Ave, Fort Collins, CO 80524, us

(970) 237-5971

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Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Oct 09, 2007
Once again, this business has saved the day when I would otherwise be shelling out big money to a dealership. I have a 1997 Nissan Maxima...no original warranties left. I have found that this business is run in a customer focused manner. It is clear that Gary Summers and his staff try to minimize the price to the consumer. If they employ young people, it is not apparent. The only people that have come out to explain detailed items to me have been apparent career mechanics in their uppers 30's and or 40's. These workers seem to be intent on "fixing things" when possible, rather than robotically "replacing things" needlessly. In the case at hand, I was having very sporadic problems with my manual transmission....seemed like problems only upshifting from 1st to 2nd and also from 3rd to 4th...it was spurious but sometimes did not engage easy. I expected a large transmission job, maybe some clutch work etc. The problem was only occasional for me and rare enough that it is not a struggle, but I thought I needed to get it fixed. On initial inspection, mechanics would not doubt the problems but could not reproduce. I had a spare vehicle...mechanic or service person wanted to drive for a week. So he did. They could not reproduce the problem...suggested that we drain the transmission fluid because there was a magnet at the drain plug that might catch any metal that had sloughed. I thought that was a good idea. There was no shards or particulates evidence. They did replace the fluid, but they did NOT feel good working on anything more unless the symptoms cropped up again in a demonstrative fashion. They checked the clutch and it looked fine. I had them do a routine oil change. This was simply an example where a dealer might have had any number of reasons to do a new clutch, or a major transmission job...a couple of things that may have carried a high profit margin. Instead, Summers charged 40.90 for inspecting, driving the car, trying to diagnose and changing the transmission fluid. This could have been alot of pocket for me, but they wanted to make sure something was really "wrong" before they did work. As a result of earning my trust in several incidences with both of my vehicles, when something large REALLY occurs, I will be HAPPY to have my vehicle maintenanced at Summers Auto Repair.
Jun 03, 2007
I have done business with them on basic preventive maintainance on my 1985 Ford Bronco II. That has all gone well and had established a good relationship. What prompted me to make this entry here is an incident with my other car, a 1997 Nissan Maxima. Despite the year of that vehicle, I HAD been taking it into the dealer for preventive maintenance. On the latest pm, the dealer said I had about 6 mths to drive this car safely because the in and out bearings were having a problem...the estimate was in excess of 1800.00. I stewed over this, and I decided to take it in to Summers (owner is Gary Summers), for an alternate estimate. They searched and searched and simply could NOT find the problem indicated at all with the transmission. They DID find some noise associated with some mechanical BRAKE parts and they lubed those and then everything ran quiet. Ok, this garage COULD have tried to get the same business and similar money even by simply underbidding the dealer, and I would not have known any different. However, they told me that no work needed to done, and my total charge for all this was $47.27. This is just an example of honest dealing and also working on developing customer relationships. Also, in the old-fashioned manner, there are many times when they simply do a repair of an existing part and keep the cost down during a preventive maintainance, whereas a dealer would simply blindly pull a new kit for something during a preventive maintainance as part of their protocol and replace something. I just feel Summers tries to keep the cost down for an end consumer but diagnosing, repairing with parts in-vitro if they can, and then replacing if necessary and they use their brains.
Nov 07, 2011

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