Economy Nissan Incorporated

  • 4.8 of 5 stars
3 reviews

20704 Highway 160, Durango, CO 81303, us

(970) 259-3940

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
3.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
May 23, 1998
When my Nissan Pathfinder was ever on the fritz, the people at Economy fixed it fast and right. The people are friendly and it's a clean shop.
Mar 10, 2000
I'd like to tell you about a mechanic who did the right thing. I got rid of my really old piece of junk Toyota 4x4 for a newer Toyota 4x4. The truck didn't cost much, but it had a lot of miles. So many, in fact, that it needed a timing chain replacement. At first I was going to change the parts myself, so I bought new parts to do the job from the Toyota dealer. Then my wife gave me a good DOPE SLAP and reminded me that I'm an electrician and not an auto mechanic. I took my truck to the dealership that we've bought our last three vehicles from and talked to Burt, the service manager. He agreed to install the parts that I provided, since they were genuine Toyota parts. (The price he quoted me was $300.00 less than the Toyota dealer's, too!) I picked up my truck when Burt said it would be ready, and for the agreed - upon price. I was happy. 2030 miles later, on my way to work, my truck threw a timing chain. I found myself in a gray area of the mechanical world. Toyota's warranty was only on the parts I had purchased, and not on the labor. Nissan's warranty was on the labor only, and to force a claim I'd have to prove improper installation, which would be difficult. (As stated before, I'm an electrician.) Here's where the story makes me choke up inside. Burt left a message for me at work to come out and talk about my truck. When I got there, he showed me how it was possible (though, in his opinion not likely,) that a critical part could have been installed incorrectly, causing premature failure of my parts. I shall quote the man:" I can't look you in the eye and say we couldn't have caused this, so we're gonna pick up this repair." You could've knocked me over with a feather. Hats off to a stand - up, honest dealership repair shop.
Oct 02, 2003
  • N/A
Burt's long gone, but I worked at Economy Nissan for a few months and I'm convinced they're got the best, most honest service department in Durango. The only area I'd avoid is having them do is front end alignment type work; that's just not their expertise. But everything else - engines, brakes, diagnostic work, t-belts, they're great. Wade Nelson

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