Gray's Tire & Auto

  • 4.8 of 5 stars
3 reviews

1608 S Nevada Ave, Colorado Springs, CO 80906, us

(719) 632-2676

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.3/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
3.3/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Nov 07, 2011
Dec 30, 2008
While growing up in Los Angeles My Dad restored cars and became friends with Ed Big Daddy Roth. I learned a lot from them. In my adult life I worked as a diesel mechanic but had to retire early because of arthritis. I know my way around a car and until retirement I always did repair work on my cars because no one else was competent enough or honest enough. Gray's has always been honest and has never tried to upsell uneeded repair - of course they recommend repair but never upsell dishonestly (It is too easy to get caught in a dishonest upsell). Harold Grey will not allow his mechanics to make or create problems. he has a very low overhead and the shop is clean inside and out. I gave a low rating on safe location because Grey's is located in the downtown area and, like any downtown area, the neighborhood has a lot of homeless people.
Oct 24, 2010
Always honest: as is true with any shop, their honesty is directly associated to how hungry the mechanic is. But, the owner/operator protects his customers when he can - he is mostly busy all the time with operational stuff. No rental service, but that is how the shop keeps overhead low so the cost isn't passed on to the customer in shop rate. Neighborhood: the shop will have to take a hit on this. They are located in the downtown area and that makes them convenient, but like a lot of downtown areas, the area has a large population of transients. In the past ten years, I have never had my cars broken into. I worked on cars my entire life, learning from my father and a family friend, Ed "Big Daddy" Roth. I worked on vehicles for the Army. Medical issues won't allow me to work on my cars anymore. I am a perfectionist and very picky when it comes to work on my cars. Gray's has rarely let me down. When they do, they fix the problem, no questions asked, on the spot, with the owner/operator watching to make sure they get it right - this is the kind of service that is hard to find these days. My cars: '93 Explorer with 225,000 miles. '68 Chevy show truck (Owner/operator is an expert on muscle cars). '05 Ram 1500 fixed a brake problem (caliper not releasing all the way) the dealership couldn't figure out.

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