Peak Auto Service

  • 4.9 of 5 stars
10 reviews

1723 W Colorado Ave, Colorado Springs, CO 80904, us

(719) 266-2935

Email: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
5.0/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.9/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.9/5
Sep 13, 1997
On the rare occasion when my car hasn't been fixed right the first time, Scotty kept working on it until he got it right, and at no additional charge. Repairs are always timely and priced fairly. I've always been offered a ride to wherever I have to go when I leave the car there. The only mild drawback is that they have no evening or weekend hours. Peak is on the West Side, on Colorado Avenue near Old Colorado City.
Jul 27, 2000
Scotty is friendly and extremely knowledgable. He has been in the business a long time, and knows cars well. (Before buying a used car again, I'd ask him about potential maintenance problems for the make -- and have him check the particular car). The mechanics are able to quickly diagnose the likely problem and give accurate estimates. When the car is in the shop, they give it a once-over and let me know any other problems they might have noticed (good for them to get more business, but nice for me to know). When they find problems, they are quick to point out which ones can be ignored and which ones bear watching (so far, the ones they've found on my vehicles were no more serious than that). I can't swear that they are the cheapest, but their prices are definitely near the low end of the scale. The worksmanship and pride in their work is excellent! Scotty likes to talk, so (if it's a slow time -- not very often, but occasionally) you can get some good stories from him. He's always friendly and makes sure you understand the problem and your options. He lets you know the tradeoffs, and works to keep your money in your pocket (letting you know when skimping now will cost you later). I stayed one morning while my car was in the shop, and he treated all the customers the way he's treated me. It's a small shop, and they don't have a fancy waiting room (you can sit at a chair by Scotty's desk if you want to wait), but it's the best place to trust your car!
Oct 15, 2008
I went to Peak Auto on the recommendation of the Mechanic's files to have an engine swap done for a heavily modified vehicle. Everything went swimmingly, and the car is back in operation. The only negative thing I have to say is that the repair took twice as long as quoted, and about a week longer than I expected. All in all, not a deal breaker, but jsut so you know..
Jan 04, 2005
Great Shop! I was in town for just a couple of days, and used this site to find a good mechanic for a "check engine" light. Instead of just replacing sensors (as other shops have done for me in the past), Scotty took the time to actualy DIAGNOSE and correct the problem. The timeliness of the service was great, too.
Nov 29, 2005
They advertise as being there for "cars your friends jokingly refer to as 'classic'" and they do a great job of not laughing at my 20-yr. old Bronco II. They have done lots of things for me (from oil changes to engine replacement) and always treat me well, even if they scold me for neglecting something I shouldn't have and roll their eyes when I ask them to put something back together than I've tried -- and failed -- to fix on my own. They know what they're doing, are willing to root around until evrything's figured out and tell me the straight answer in non-obfuscated language. I know my way around old cars and they teach me even more, without condescension for my feminine status. Scotty and Mike are unfailingly polite, very attentive, always offer me a ride to or from the shop and do a great job. I guess this actually makes me a "biased customer", since I think very highly of them and wouldn't take our trucks anywhere else.
Apr 17, 2006
I had my girlfriend, who is very non-car savvy and hates talking to mechanics, take her '01 Olds Alero in with what we thought might have be a big electrical problem (several lights out at once). She was able to make an appointment that same day and came away with a smile on her face (a miracle!). The guys at Peak Auto Service did a thorough job to find the root cause of the problem and when they found it was a simpler solution than expected, gave her a suprisingly very fair deal considering the time they spent. These are guys you can trust and a great shop! We'll be taking our cars here from now on.
Jul 10, 2008
I agree with all the positive reviews. These guys are great. No BS. They fixed only what was needed. They actually told me I did NOT need the repair I thought I did saving me money. Excellent pricing too. These guys will have my business for a long time.
Mar 11, 2009
I brought my car in because I thought it needed brakes. It turned out I did not need brakes. Any other place would have replaced the brakes that do not need replacing, and then charged me. They even drove me to work after I dropped of my car.
Jun 25, 2011
I called Roger at Peak to see about having them work on a leaky brake booster diaphragm and inop A/C on my teenaged daughter's 2006 Chevy HHR. Now, I live in Oregon, and she lives with her mom and brother in Colorado Springs, and my old mechanic out there is gone, so I wanted to find someone who would treat them right. I found that in Roger and Peak. When I called Roger I let him know I was on the west coast, the car was in the Springs, and that it seemed the car had a leaky brake booster diaphragm, and inop A/C. I also let him know my ex had purchased an aftermarket extended warranty when she bought the car at a local dealership, and asked if they had a working relationship with this particular company. He asked for the VIN, the warranty company info, and my number, and 20 mins later he called me back to say they would work with the warranty company, what it generally would and wouldn't cover, and the best days in the coming week to have her drop in for a diagnosis. I'd already called a bunch of other shops, and not one of them offered anything other than the info that some warranty companies would work with them, some wouldn't. Customer service may be dead most places, but at Peak it's alive and thriving. Turned out it was a leaky brake booster, and that the A/C was leaking, and gave her a quote and date it would be done. It took a day longer because the booster they had ordered didn't fit correctly, so they gave her a gift certificate good toward her next visit for the inconvenience! Who does that anymore? AND the job came in under the estimate. They also looked for any other potential issues w/o charge, and found it's in pretty good shape. Long story short, everyone is happy. My family has a mechanic they can trust, and really like. I know they will always be treated well, and fairly. Peak has three new customers who had a great experience, and when I visit I know where to take my vehicles if I have a problem. Roger and Peak, like my mechanic and his shop out here in Oregon, set the bar for what everyone should experience at any business. Thanks, guys.
Jul 08, 2011
As a single mom, I can't count the number of mechanics that have tried to give me the run-around. Scotty and his crew have been fantastic - they treat me with respect, and don't talk down to me because I'm a woman. Scotty tells it like it is and has steered me away from unnecessary repairs. I have recommended him to so many of my friends.

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