Trust Auto Care

  • 2.6 of 5 stars
2 reviews

23025 Ventura Blvd, Woodland Hills, CA 91364, us

(818) 591-9661

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
3.0/5
They are always honest
3.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jan 28, 2006
I have been going to Trust Auto Care for 5 years and will never go anywhere else. I will stop driving when my mechanic retires!! Joe is the owner and he is very hands on and his other mechanic, Jim, is a seasoned mechanic. Both have over 25 years experience. As well as general automotive, they do Smog Checks and car checks if you are buying a used car (which is how I found them). If you are looking for honest, reliable and friendly service then I highly recommend Trust Auto Care.
Feb 11, 2012
  • LL
Disappointment is a understatement. From the start of the process being secretive and not professional. Six hours later and a waste of my time . I took my car in for full inspection for a possible buyer. Joe the shop owner tells the possible buyer not to buy the car. That the car is unsellable. He even accused us of rolling back mileage to the buyer. My jaw dropped to the ground. Just lies upon lies. My Husband and I left the house to run some errands, We passed by the shop on our way home 4 hours after we dropped the car off, Concerned that the buyer was coming back very soon. We noticed that the car had not moved from the spot where we left it. and the other cars that were on the lifts had not moved. I returned home and phoned Joe that we would be by shortly. when we arrived a hour later the car had just moved.... As the Radio "Car Man" refers to as the "Sunshine Treatment" Meaning He says that he'll get right on it... and they pull it around back to let it sit . This is a highly documented vehicle from day one, We provided a complete three ring binder with the original window sticker and every receipt ever spent on this car. He did not look at the book or spend any time in his inspection what so ever. On top of all of this.... He Made the Buyer ride on a bus from silver lake to tell him in person his cursory findings. He would not speak to him on the phone.... A little weird wouldn't you say. Maybe because he hadn't inspected the car yet.... just say'n !! This Guy is a COMPLETE STOOGE !!!!!! DO NOT EVER GO INTO THIS PLACE EVER.... in fact when I drive by I'm am going to look the other way, so as to never relive this day ever again. How's that for a review.

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