Frank's Willow Creek Garage

  • 5.0 of 5 stars
1 reviews

135 Mayfair St, Willow Creek, CA 95573, us

(530) 629-2709

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Apr 17, 2009
On two occasions, with two different Ford p/u trucks, I needed emergency repairs while enroute to a very important fishing trip in Northern Ca. A front wheel bearing went out (caused by overtightening at a chain tire shop: for which Frank provided me a letter which helped in obtaining a partial reimbursement) the first time. I arrived at his shop just before closing, so he could not get to it until the next a.m. He directed me to cheap, clean motel a block away; I found the liquor store on my own. He went to work on my truck the first thing next a.m. Unfortunately the bearing had welded itself to the spindle and that was the one part not immediately available locally: so he carefully hand chiseled the bearing material off until the spindle was symmetrical enough to put on a new bearing. He charged a very fair fee and sent me on my way with the advise, "Get a new spindle when you get home." I only lost one day of fishing! Two years later the starter went out in the campground and I went back to Willow Creek's Napa parts store to get one. There was Frank having a smoke and a coffee. I thanked him once again and he replied, "Did you get a new spindle?" He just shook his head when I admitted I had not. The second time my annual fishing trip to the Klamath River was saved by Frank, he put me ahead of his other customers because I had a toothache! He wanted me to be able to get to an emergency dentist to save yet another trip. He had to modify an alternator to get it to work for me, but he did and it did. Beat the heck out of the Ford dealer. Frank rules! Also, his shop is charming: filled with antique automotive memorabilia and model cars and within casting distance of the beautiful Trinity River

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