Ty's Diesel, Air & Electric

  • 4.6 of 5 stars
2 reviews

1395 South K Street, Tulare, CA 93274, us

(559) 686-7444

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
3.5/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
4.5/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
2.5/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 07, 2011
Sep 24, 1999
Eric is an extremely nice person, he can find something good in everything. He has a great sense of humor and can "Grin and Bare It". Sometimes you have to be able to do just that when you are dealing with people. Especially the ones who want it done yesterday but don't want to pay for it until tomorrow. I believe it takes a person with a good attitude to deal with customers when they think they know more about the mechanics of the vehicle than the mechanic does. I remember Eric telling me about one foreigner who came in because he couldn't get his radio/tape player to work. The customer couldn't speek English very well and he just kept saying "I know d'ey are in d'ere, but d'ey won't come out." in reference to the music I guess. And yes, "they were in there", as soon as Eric hooked up the wires correctly, "they did come out"! I also know that Eric has on many occasion made a "house call" so to speek, for elderly customers, which is not part of the company's service offerings. Most of all Eric will tell you over and over, no matter the hassles of the job, that he loves his job. And that in itself is the most important.

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