Thousand Oaks Tune-Up Factory

  • 3.7 of 5 stars
1 reviews

E Thousand Oaks Blvd -&- Erbes Rd, Thousand Oaks, CA 91362, us

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
2.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
4.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
May 09, 2001
Matt, the proprietor has 2 sons who also work at the shop, and their voices are very similar. So, unless they identify themselves at the beginning of the call, you're never sure exactly who it is on the other end, unless you ask or they tell you. I'm always say thanks Matt and they have to say this is Mike or Jim, and then sometimes I'm surprised when it really is Matt on the other end of the phone call. Nothing funny, but it's fun in a way.

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