Hank Auto Repair

  • 4.9 of 5 stars
7 reviews

771 N Mathilda Ave, #4, Sunnyvale, CA 94085, us

(408) 730-6917

Email: 

Website URL: 

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Hours
 
Specialties
Does body work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.9/5
Their repair price is reasonable
4.9/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.9/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.4/5
Aug 10, 1998
Hank has always been very patient with me. I'm the type that is paranoid about my car, and will bring my car in on a whim - with no notice. He is always willing to check things out right away, and tell me honestly if anything is wrong or not. His rates are better than any other mechanic I've been to, and he actually guarantees his work. When I buy a used car again, I will make sure Hank will work on it before I sign the final purchase papers!
Nov 20, 2003
I took my Corolla twice to them once for a starter problem and the second time for a small problem. Both times Hank examined the problems right away and charged reasonably. Most importantly, their diagnoses AGREED with what my wife suggested, who was relying on the advice from your website. Now my respect to my wife is even higher !! Regards, Bob
Nov 15, 2005
In addition to explaining necessary work, Hank also told us when work we suggested was unneccessary, and explained to us how to solve a problem without bringing the car in at all.
Oct 08, 2006
He is honest. And in the rare instance when he thinks somebody else would fix better what he is not sure he has a perfect answer for, he also says it. That's unusual. All problems have been fixed and I am not stressed about trusting my mechanic anymore.
Jan 31, 2011
Hank is a very technically competant technician. Based on information he once gave me, I stared down/talked down a dealership flunkee who wanted to disavow a chronic problem with brake cylinders on my 1999 Caravan (my other car). One wheel cylinder locked up on a hot July day while going down a freeway in California's Central Valley. The wheel got so hot, that when we did stop at our destination, the wheel valve stem melted, the breeze at freeway speeds had just managed to keep the mess under control. Hank had warned me of this possible issue, although it was a somewhat random thing. With that knowledge shoved down their throats, a dealership in our destination city reluctantly fixed the problem. He has also done a great job on our classic '97 Ford Thunderbird (I take good care of my cars, keep them a long time).
Jan 31, 2011
Hank is a very technically competant technician. Based on information he once gave me, I stared down/talked down a dealership flunkee who wanted to disavow a chronic problem with brake cylinders on my 1999 Caravan (my other car). One wheel cylinder locked up on a hot July day while going down a freeway in California's Central Valley. The wheel got so hot, that when we did stop at our destination, the wheel valve stem melted, the breeze at freeway speeds had just managed to keep the mess under control. Hank had warned me of this possible issue, although it was a somewhat random thing. With that knowledge shoved down their throats, a dealership in our destination city reluctantly fixed the problem. He has also done a great job on our classic '97 Ford Thunderbird (I take good care of my cars, keep them a long time).
Jul 02, 2012
  • Alicia2000
I highly recommend Hank's Auto Repair. I was treated respectfully the whole way through, shown exactly what he was working on, and never talked down to. He also remembered my phone call from two days earlier, despite a clearly busy morning. This is an attention to detail and high level of service I will not forget!

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