A & A Automotive

  • 4.5 of 5 stars
3 reviews

70 Gate 5 Rd, Sausalito, CA 94965, us

(415) 332-5460

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Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Happily gives binding estimates
Specializes in Radiator work
Specializes in Engine Rebuild work
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.7/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.7/5
Apr 01, 2003
They like dogs; they have a sweet Australian Shepherd. They put their sandwiches down when they talk to you. Their nordges are well hidden. Their shop is within walking distance of my house. They will phone around for the best prices on parts, and will farm out the job if they find someone cheaper to do it for you.
Sep 19, 2006
I loved my Jetta, but after the check engine light came on for the sixth time, they finally convinced me that maybe it was time to trade it in. They taught me all about OBD-II, the codes "thrown" by the fuel injection system, and provided me exhaustive diagnostic data on each different code. They did snicker slightly before I thought my frustration with the car was funny, but looking back I don't hold it against them. One of the service writers even laughingly offered me a punch-card for repeat visits. Sure the Jetta handled well, had a great stereo, and a nifty switchblade key, but it doesn't matter if you can't drive your car. Now I'm in love with my slightly stodgier and much more reliable Subaru wagon.
Aug 19, 2008
The survey pretty much says it all. I will add that I feel really comfortable sending my wife in to get her car worked on when I can't get there myself. They're willing to take the time to explain (in terms everybody can understand) what needs to be done and the only time the owner has laughed about my car was when I brought in a picture of my 2002 Subaru after several thousand pounds of oak tree fell on it.

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