Quality Import Service

  • 5.0 of 5 stars
4 reviews

1000 Piner Rd, #D, Santa Rosa, CA 95403, us

(707) 542-4542

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Jan 08, 2002
They work only on Hondas. We have taken our Hondas to them for about 15 years and never had a bad experienced. Also have several friends who deal with them. I would recommend them to anyone. One time after they had replaced the clutch in our old 1985 Civic I sensed that there was a little "chatter" in the clutch. They were prepared to remove it and make it right, but discovered that a worn out axle was making what felt like "chatter".
Jun 07, 2004
The owner, Gary, is extremely pleasant and patient, and explains things clearly. I have never felt that I was being condescended to, despite being female--I really apprecaite that. They give helpful advice over the phone and have always been helpful. They will do small things like replace headlights for free. I've never felt like they were trying to push more repairs than were necessary. Highly recommended.
Jan 13, 2009
Jeff is wonderful! He is totally honest, bright, fast - a pleasure to work with.
Jun 19, 2012
  • missyseal
Friendly. Work done in very reasonable amount of time and reasonable price. First time I took my car there for brakes, I did not ask for $ quote. When it was time to pay, the bill was well within the lower end of quote given to me by another mechanic shop.

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