Hayes European Auto Service & Repair

  • 5.0 of 5 stars
2 reviews

3301 Portola Dr, #Suite-A, Santa Cruz, CA 95062, us

(831) 465-9553

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Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Jun 21, 2008
John is an English Blok who loves people and cars, I'm not sure of the order. He is a problem solver that has a wealth of information about european and american cars and is of the old school that sees you as a person and not as a dollar bill. I trust him with my cars for his expertize and honestly. sherman hauser
Nov 05, 2009
Hayes European is great! I am so used to having mechanics treat me like an imbecile/cash machine, and this was such a nice change. The staff are extremely friendly and knowledgeable. They all treat you like a friend. They go out of their way to make sure the customer is satisfied. They made sure they were aware of my budget before proceeding with anything and got all my work done in a very timely manner. I was waiting at the bus stop right outside after dropping my car off, and they called me back and got me a ride home. On top of that they offered to loan me a car while the work was being done. They have definitely got me as a customer in the future.

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