Powell Garage Incorporated

  • 5.0 of 5 stars
5 reviews

1327 De La Vina St, Santa Barbara, CA 93101, us

(805) 962-6163

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Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Feb 13, 1999
Family owned and operated since 1938.
Oct 23, 2001
Both Dick and Fred Powell are easy going and articulate. They don't seem to mind discussing customer's theories as to what might be wrong with his vehicle no matter how lame the theory might be. All the work they have done for me has been done competently and promptly. They are good about calling to authorize any work not covered in the intial estimate. I would not hesitate to recommend their services.
Jun 06, 2005
Powell's mechanics took the time to explain suggested parts and services for my 100,000 mile check in detail to me (even though I'm a girl and clearly don't know anything about my car) and even went through my past service records to make sure they didn't unnecessarily duplicate any recent maintenance work. A kind and honest family business.
Jul 04, 2009
This shop is now owned by Paul and Fred Ledesma, both local high school graduates. They are nice guys and competent mechanics... I hate it when a mechanic talks down to you or treats you as if you are stupid, and they don't do this. Paul and the front office man, Woody, are always happy to explain the problems and the repair options. They are both knowledgeable and thorough in their work, they work on a wide array of vehicles, and they will tell you if your problem is beyond the scope of their shop.
Aug 16, 2011
Powell Garage worked on my Toyota Tercel back when the Powell brothers owned the shop, and Paul and Fred Ledesma now take care of my 1998 Dodge Dakota. Woody seems to have moved on, and Paul now does the front office consultation and service writing. Everyone is polite and competent, from Gloria, the office manager, to all of the mechanics. They do not "talk down" to the customer, a trait which I will not tolerate, and they take time to explain everything and get consent before they proceed on further work which may become necessary. They are willing to absorb the loss when a newly installed part fails or a job comes undone within a reasonable period of time. No one likes to pay for car repairs, but at least you get it done right at Powell Garage.

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