Beckstrom Automotive Service

  • 5.0 of 5 stars
4 reviews

70 Woodland Ave, #B, San Rafael, CA 94901, us

(415) 457-6050

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Hours
 
Specialties
Keeps track of your cars repair history for you
Road tests vehicles when appropriate
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Oct 16, 2003
Beckstrom has saved our cars from expensive repairs on numerous occasions: 1. repaired my daughter's Honda 5 speed when Honda said it needed a new transmission. replaced 5th gear and some minor stuff. 2. fixed leaking sunroof when others were baffled. 3.Did minor repairs to cooling system of above car when Honda said it needed a new radiator. over 20 years I have found them to be honest and effective on repairs to most Japanese cars
Jan 22, 2004
For over 15 years I have brought cars to Beckstrom for maintenance and repair. There have been two Plymouth Voyagers, one Dodge Caravan, two Toyotas. They have done a marvellous job at all times. Of course, they have on occasion made a mistake, but they have always gone out of their way to fix the problem with the least impact on my life.
Jul 20, 2006
They have always done an excellent job on my car. I have an '89 Accord, and they have never made me install something that they didn't feel was absolutely necessary-- they are very respectful of the fact that I am a (poor) college student. I would write them a blank check, no questions asked. I had a new hood-release cable in my trunk for at least a year, and not once did they pressure me to install it; they had a perfect chance to get me to replace my transmission when it wasn't doing so hot, but because they heard it was behaving, they said to just ride it out and call them if it started giving me problems (it's a long story...I have what has been dubbed the "undead car" because the damn thing won't die even though, by rights, the tranny should be sitting in my driveway...I love it!). Anyway, if you couldn't tell, highly recommended, and I drive 75 miles (1-1/2 hours) just to have them take care of my car. =)
Aug 13, 2006
I've been going to Beckstoms since 1985 (21 years!). First for my '83 Toyota Supra and now my '94 4-Runner. I trust them implicitly to work on my cars. I've moved from San Rafael to the Peninsula three years ago (45 miles), but still make the trip up to San Rafael whenever I need work on my car. I simply don't want or need to find anyone else. "If it aint broke, why fix it", right? Allen, Donna and Bill are a wealth of knowledge and take the time to explain everything. Once or twice in the past 20 years they've had to take a second pass at a problem but, in the end, I've gotten 220K miles out of my Supra and now 200K miles out of my 4-Runner. Most of all, I've not once been stuck on the side of the road and I'm always confident I'm driving a safe and well maintained vehicle. I give them my highest 5-Star rating and thank them for many years of a job well done.

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