Enterprise Rent-A-Car

  • 4.9 of 5 stars
2 reviews

536 IRWIN, San Rafael, CA 94901, us

(415) 721-1090

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
May 12, 1997
Tom Commins is a fine mechanic. He'll tell you what's wrong in terms simple enough for Tom and Ray to understand. He'll tell you how much its going to cost and stick to it. If he doesn't know offhand what's wrong he'll find out and then tell you exactly what it is. He's always treated our automobiles like they're his own and we've never been dissatisfied in the 10 years we've been going to him. He advertises by word of mouth and never in print. No come ons, just an honest guy who know what he's doing. He works on foreign and domestic cars and is filled with good advice on your car's life expectancy, what's going to go wrong in the future and how to treat the car so it lasts as long as it can. He does an excellent job. Honest and pretty cheap by California standards. Never a complaint from us.
Oct 04, 2000
Tom has taken care of my car for over ten years, which is why I choose to categorize myself as a "biased customer" - how can I not be biased in his favor if I keep coming back for ten years? He always explains what is going on and why, he has taken the trouble to understand my priorities, and when he fixes stuff it stays fixed.

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