Staytuned Automotive

  • 4.5 of 5 stars
11 reviews

555 Saratoga Ave, San Jose, CA 95050, us

(408) 261-9195

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.3/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
3.5/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.9/5
They are always honest
4.3/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.1/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.6/5
Nov 03, 1998
I used to do the work on my own car, but found that these guys ALWAYS do a better job, faster, and cheaper than I can. I know they treat their female customers well, because my wife trusts them, and they have gained the confidence and trust of the little-old-lady-next-door. These guys are honest, thorough, and friendly. They are willing to take the time necessary to answer questions. Their shop is comfortable, clean and convenient.
Apr 30, 2002
I liked the fact that they took the time to explain exactly what they were doing and why it was needed. They worked on A/C and did a good job. Their hourly rates are quite high. I guess you can get a better deal if you shop around, but the work here is quite good.
Jul 19, 2009
I went to the dealership for an oil change, and they came up with a whole laundry list of repairs for my car that, as far as I knew, didn't have any issues. I then went to "Stay Tuned", and they HONESTLY assessed everything, looked at my car, and determined nothing was wrong with the vehicle. They also didn't charge me anything. I will definitely go back. They are honest and know what they're doing!
Nov 09, 2004
Carlos is very patient and willing to explain what needs to be done, why, and how the part works in the first place. He has a good sense of humor and doesn't "talk down" to a non-automotive person who happens to be female. He treats my husband, who is also a non-car person, the same way. Staytuned is fast and they always follow through. It's a relief to take my car to a place where I don't feel like I'm going to be taken advantage of just by driving on the property.
Jul 20, 2005
i love the honesty & thoroughness i get every time i go in. i can trust these guys.
Nov 07, 2011
Apr 25, 2007
Took my car to Staytuned today for the first time, expecting to have to pay for transmission work. I finished the day paying $85 total in labor for the diagnosis and installation of a new starter (plus part cost of starter). Carlos gave me options of different starters I could have installed dependng on how much I wanted to spend. I made the appt. yesterday, brought it in this morning, and he diagnosed the problem, acquired the part and had it installed by 2:00. Good communication throughout the day. I'll definitely go back.
Oct 25, 2008
THe car died on the freeway. At first we thought it was just the timing belt. Boy were we mistaken. It seems Kia motors have a notorious problem with the pistons shooting straight up and sometimes out killing the motor. We brought it to the guys at Stay Tuned Automotive. They helped up get a tow and even showed us the damage that had been done to the engine. The guys there had a hard time finding an engine as it seems they don't make new engines for the Kia Rio. But with some determination they found us one. And in no time flat we had the car back and running. Thanks guys!!
Nov 11, 2008
The guys at Stay Tuned are great! Had various repairs and maintenance done there: new rear drum brakes (where they spotted shoddy work by Sears), two motor mount replacements and smog checks. Carlos is very knowledgeable and directly honest about car evaluations and repair/work options. He runs the shop in a fair and quick manner, Stay Tuned is highly recommended for any basic or even complicated car repairs. They are great!
Nov 07, 2011

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