Chris' Discount Muffler-Brakes

  • 5.0 of 5 stars
4 reviews

220 Fell St, San Francisco, CA 94102, us

(415) 593-0399

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
May 02, 2010
When I took my car to Chris's, I thought I needed new spark plugs, so I brought them with me from the auto parts store. When they checked it out, they said I also needed a new valve cover and power steering pump. Trying to save some money, I bought both the valve kit and the power steering pump from an auto parts store and returned to the garage. To make a long story a little shorter, the power steering pump was bad. Very bad. Of course, I didn't know that until I drove away, when the car made a funny sound as I pressed the accelerator. I'm not 5 blocks away when the cell phone rings. When I answered (with an earpiece of course!), it was Chris asking if I could bring the car back because they noticed a patch of fluid on the floor where my car used to be. They were concerned there was leak they hadn't noticed before. He and some of his crew even stayed a little late that night to check it out. Sure enough, they were right. A big, gaping, visible leak had opened up in the power steering pump resevoir. Chris not only talked the auto parts store into delivering a new part the next day, he also put it in for free! (A few hundred dollars of labor expense for him and greatly appreciated savings for me.) I will definitely take my car back to Chris. He came highly recommended by two different acquaintances and they were right.
Jul 17, 2010
Chris and Tony are quintessential mechanics. Their diagnostic talents are superb, and they are always ready to listen to their customers/work within the budget.
Oct 23, 2010
How many mechanics have you met that save you money? You will find them at The Smog Shop at 220 Fell Street in San Francisco. My cars have been serviced here for twenty-five years. I don't recall how I discovered them but it has been a blessing to my wallet and cars. They are honest and reliable mechanics. Chris and Tony have given me excellent advice about helping my car last as long as possible. Chris told about a special California smog program that saved me a lot of money. They've also told me when I can delay repairs. I have always left there very satisfied knowing I am driving a safe and reliable car. Please don't think I get special service because I am a long time customer. They treat all customers with a friendly manner and respect. They explain mechanical problems in plain English. Rush to The Smog Shop for your repairs! You'll be very happy with the quality of their work.
Apr 06, 2011
Chris & the rest of his crew are great. They are super thorough, and they take the time to tell you exactly what they found wrong with your car. They will also answer questions for me on which things absolutely need to be done and which could wait for a bit. They have also advised me on repairs that I should group together to save on labor charges. The first few times I went to the shop. I would call my dad back on the east coast to tell him what they said was wrong and the cost, and he always verified that what they said sounded correct and the cost sounded reasonable to him (he works on cars back home). It's nice to be able to trust them now and not have to call my dad each time!

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