Emerald Auto & Brake

  • 4.3 of 5 stars
11 reviews

645 Judah St, San Francisco, CA 94122, us

(415) 564-1331

Email: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.1/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
3.8/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.3/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.8/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
May 02, 2010
I've been taking my cars to them for almost 9 years now. Gary and his brother Jim are the most honest, excellent mechanics you'll come across. I've sent so many people to them and they are so relieved to finally have a great mechanic. (Miraculously it still doesn't take long to get an appointment. I don't know how they do it.) You don't have to worry you'll be ripped off if you take your car here. I came to them first by recommendation of a friend after two mechanics told me it would take $2,000 to fix my Volvo. Gary shook his head and got the job done for $150 and the car was truly fixed. The friends I've referred all tell me similar stories. Like Tom and Ray, Gary and Jim are brothers, and are truly out to help you. They may not have the same banter going on between them as the Car Talk guys, but they'll do the best to get to the bottom of your problem. This is very rare, indeed.
May 02, 2010
  • N/A
Great repair shop!
May 25, 2004
The guys at Emerald Auto have worked on my car several times, and at a cost well below other mechanics in the area (not to mention the dealership). They will shop around for used parts, on request, and labor costs are very reasonable. They will also offer rides in the area if you need it. Although it took them a little over a week the last time I brought my car in to "diagnose" the problem, they were honest in telling me when I needed to go see the dealer for my car type.
May 02, 2010
Those are the guys you want. I don't know about all the details you asked in the beginning about certified and spezialized, but this shop is no nonsense, no uneccessary repairs, they tell you whether and at what time something is worth fixing. My car is nearly 20 years old - they checked it out before I bought it and they kept it running ever since for hardly any money. I was on my way to schedule a smog test for the first day after the regulation changed + fees increased - they told me to bring it by one day earlier to save the money, even though they were really busy. A friends car needed a lot of work and she paid $600 - while another shop had asked for $3500 (including uneccessary repairs). I could go on endlessly with little stories - in short: they were recommended to me - I fully recommend them to everyone - never heard any complains - only happy customers ( male and female). not a fancy place - no advertisments - but always packed with all types of cars (and customers) - still no problem with appointments
May 02, 2010
What a pleasure it was to finally find an auto shop I can trust. My girlfriend's Volkswagan Golf completely shut off one Sunday without warning. Understand I have had awful experiences with similar VWs in prior relationships. So I was dreading the forever-costly diagnosis on the Golf and expecting it to take more than 2-3 trips to the shop to fix with the parts/labor on the side of excruciating. We called around to other shops in San Francisco and found most would be willing to look at the car for a $70-80 and then provide estimate. The super delightful VW dealer offered their gracious assistance at $155 to hook it up to their computer and then most likely detect and fix the wrong thing a few times before finding the true problem(s). Demoralized and defeated (I really fancy this girl) I wandered to this site and read about these guys. We spoke to one brother on Tuesday and made an appointment for the car on Thursday (The diagnostic was $40 but I cant remember exactly because of depression and shock). We dropped off the car at 11AM and received a call about 4PM saying the alternator had failed and they could have it fixed by 6PM the same day at cost of the part and $100 labor. I checked the plethora of VW help sites (they are numerous and I know why) and found the quote on the part to be rock bottom and the cost of labor to be lower than any other shown. On top of that, One Year guarantee on the part and labor. Great job fellas. We are in awe of your honest, efficient business and I am hounding my girlfriend to bake you some cookies. You may have saved more than the car. We'll be seeing you.
Nov 07, 2011
Oct 26, 2006
Love these guys -- -It's a family business- been in the Sunset at the same location for over 30 years. My dad used to get his cars fixed by the father of the guys who run it now. Now I and my brothers get our cars fixed by his sons. As a woman, I never feel intimidated or uncomfortable. Jim and Garry have a great crew of mechanics (a special hello to Dr. Johnny!) excellent work and fair prices. Out of all the years I;ve been coming to them, there was a single job that needed to be redone. They had it repaired in a couple of hours and did the repair free. Bottom line, having my car looked at is never a pleasure, but I dont dread taking it down to them because I know I will get the straight deal. Good People. Thanks.
Aug 22, 2007
Good work by straightfoward guys. Wouldnt think of going anywhere else.
Nov 07, 2011
Jun 23, 2011
What a great experience! It was timely, exact and well priced. I plan to be a customer for life.

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