British & European Auto Service

  • 5.0 of 5 stars
3 reviews

1385 Harrison St, San Francisco, CA 94103, us

(415) 861-3030

Email: 

Website URL: 

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Hours
 
Specialties
Does body work
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Jul 08, 2002
As an owner of a 1976 MG Midget, I could expect to pay zillions for any kind of repair work, and it's a given that the car needs repairs frequently. With very few mechanics available who really know MGs, I'm especially at the mercy of mechanics when somethings mysterious goes wrong with my car. The owner of British and European Auto Repair, Bob Hilges, is one of those people who really enjoys cars---and shares that cult-like love of MGs that we owners all recognize--- and has had many opportunities to rip me off, either by overcharging on labor or charging a premium for parts. He's always managed to get the lowest price on parts (compared with what I've seen from parts dealers/manufacturers), and he's always charged a very minimal amount of time, sometimes eating the costs when a repair needs unanticipated extra labor. I just bought a VW, which I'll be taking to him as well.
Nov 14, 2002
Bob, the shop owner, took the time to explain exactly the steps his guys took to diagnose my problem (a broker vacuum pipe,which cause the engine light on the dash board to come on.) First time the diagnostic system did not give out a code, but after they turn off the engine warning light, and drove it around, the warning light came on again. This time they got a code from the diagnostic system and were able to pin point the source of the problem. Very thorogh and attentive.
Feb 21, 2006
It's so nice to find a shop that is both honest, reasonably priced and cometent. A rare combination.

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