Octane Inc.

  • 4.7 of 5 stars
1 reviews

330 10th Street, San Francisco, CA 94103, us

(415) 863-5555

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 12 months or 12000 miles
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Apr 10, 2011
Love this shop, found through yelp's recommendation - all positive and now I know why. The owner Randy is a long term certified Mercedes Tech and has a team of all Certified Mercedes Benz's techs. They provide a full listing of repairs needed in order of priority, of course safety issues are addressed first. I always present my budget first thing, and Randy works down the list. I have taken classic as well as newer Mercedes and they are knowledgeable on all models, including the old diesels. Many little adjustments they do for free including wiper blades and most filters, you just pay for the part. They have also pointed out features of my newest car that I wasn't even aware of, in fact the dealer didn't even point out these features. Now that I have found this shop, I will not go back to the dealer, this is a very clean cool shop, as soon as I pull in I am greeted with a smile and hello by name. My car is always returned repaired as specified and spotless - they wash the car every time!

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