Melrose Motors

  • 5.0 of 5 stars
10 reviews

358 10th St, San Francisco, CA 94103, us

(415) 626-4725

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.6/5
Nov 06, 2011
Oct 11, 1997
2 out of three tow truck drivers have told me, "Melrose Motors is the best in the City." Most repairs done in a day. Real responsive. Save the parts for me to look at. Admits mistakes. Has never been wrong with his diagnosis.
Aug 13, 2005
I've been taking my cars (Volvo and Mazda) to Roger for 20 years. I've find him absolutely trustworthy and highly competent. Moreover, he has a calm, helpful, reassuring manner. He has always worked my car into the schedule when an emergency strikes.
Jun 08, 2008
The only question I could not answer was the one asking whether they respond well when they screw something up. That's because they have never screwed anything up. For years they were a few blocks from where I lived, but their move to 10th Street didn't keep me from taking my car to them. Now I've moved further away, across the Golden Gate Bridge, and I still wouldn't dream of going anywhere else.
Jul 20, 2008
Roger was my wife's only mechanic for her old bmw 2002. She really felt she could trust him. Before we got married he work on her car for at least 10 years. She always told me about the work that was needed and I felt good knowing that he never ripped her off. I work in the auto world,a dealership partsmen in fact, and know all the tricks of this trade. Roger is not only a far, good mechanic, he is also a good customer of mine.
Sep 11, 2008
They've always been excellent in every respect.
Nov 14, 2008
I agree with the all the great comments above! In addition, this is the only place i've ever come to pick up my old junker and had the bill total up to less than the estimate.
Jul 04, 2009
Roger is very trustworthy and never recommends any extra work. I feel very lucky to have found this shop, because I'd been ripped off before.
Jul 02, 2011
I love Roger. Has cared for my cars (Subaru, Honda, Toyota, Lexus) for over 20 years. The best story was when he patiently removed the desiccated bits of a fly that had somehow died between the dash and the glass cover by tediously removing the parts with wire with a dab of glue via the removed odometer reset knob. Otherwise would have cost hundreds of dollars to open the dash. He just waved me off with a grin, no charge. Has told me several times when work recommended by others didn't need to be done. Has fixed minor things like warning lights inappropriately coming on for free. Answers stupid questions patiently. Now less convenient for me in their new location but still worth the trip. Cars always ready when promised at the price quoted or less. No loaner cars like dealerships but totally honest, knowledgeable, experienced so worth the inconvenience. Referred me to a Mercedes specialist when he felt he couldn't service it appropriately which of course is one reason I know longer own the Benz!
Nov 06, 2012
  • lyndaj
Roger and David have been taking care of our family cars for more than 10 years. We feel so lucky to have found them after years of questionable service from a variety of service shops. Roger and David are honest and resonably priced, their work is scheduled and always delivered on time, and their location is easilty accessible. We knew we were working with reputable people when they sent us home on more than one occassion saying that there was no work that needed to be done and with no charge (a simple lose wire or a bolt that needed tightening). They have also referred us to other specialists in the area for bigger jobs like a transmission replacement and body work.

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